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FAQ / 30-PIECE PRO COFFEE MACHINE SET

30-Piece Pro Coffee Machine Set FAQ icon

1. Everything included in the 30-Piece Pro Coffee MAchine Set


EVERYTHING INCLUDED IN THE 30-PIECE PRO COFFEE MACHINE SET

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2. BEFORE FIRST USE


Machine and Accessories


  1. Wipe down the espresso machine with a clean, damp cloth. Rinse the water tank & lid, the portafilter, the two filters, the drip tray and all other accessories with a little mild detergent and clean water.
  2. Set up the machine in a suitable location, following the safety instructions and the notes provided in this guide.
  3. Completely unwind the mains cable and plug into a properly installed power outlet that is easily accessible.
NOTE
  • When the machine is first used, production-related additives (e.g. grease) may cause a small amount of smoke and/or an odor to be produced. This is normal and not a machine defect.
  • Do not place the machine below kitchen wall units or similar cupboards. The rising steam could cause damage to them.
  • The surfaces of furniture may possibly contain elements which can damage and weaken the adjustable feet of the machine. If necessary, place a suitable pad below the adjustable feet.
  • Do not operate the machine without water. If this does happen, the machine issues an error message (the "BLUE" indicator light on the START/STOP button flashes and the NO WATER warning appears on the LCD screen).
  • Do not pour milk or other liquids into the water tank. Use only water to make coffee.
  • Never overfill the portafilter.
  • Do not use the machine without a suitable container below the brew head and/or the steam wand.

Coffee Grinder


  • Never use attachments or accessories that are not recommended by the manufacturer. They may cause malfunction or injury.
  • Make sure there is no hard object in the grinder chamber before use. This may cause damage to the appliance and personal injury to persons.
  • This appliance can be used by children aged 8 years old and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  • This appliance is for household use only. Do not use it for professional catering.
  • Do not use the appliance outdoors.

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3. How TO mount the bean hopper to my coffee machine?


Diagram showing Step 1 of how to mount the bean hopper to the coffee machine


Step 1

The line markings on the two rings at the bottom of the bean hopper must be aligned with each other.


Diagram showing Step 2 of how to mount the bean hopper to the coffee machine


Step 2

Place the bean hopper on the grinder so that the 'OPEN LOCK' symbol and the line markings are positioned above the ▲GRIND SIZE marking on the machine.


Diagram showing Step 3 of how to mount the bean hopper to the coffee machine


Step 3

Turn the bean hopper clockwise beyond the small notch until the ▲GRIND SIZE marking is aligned within the 1-15 number range.


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4. How do I use the built-in grinder?


Diagram showing Step 1 of how to use the built-in grinder


STEP 1 - SETTING THE DEGREE OF GRINDING


Rotate the bean hopper on the grinder clockwise until the ▲GRIND SIZE marking points to the desired degree of grinding on the bean hopper.

STEP 2 - PLACING THE PORTAFILTER


Insert the filter into the portafilter. To change filters, using the filter on hand, place the edge of filter on the gap between sieve holder and filter. Lever the filter into the sieve holder and take out it, as shown above.

Diagram showing Step 2 of how to use the built-in grinder


STEP 2 - PLACING THE PORTAFILTER


Insert the filter into the portafilter. To change filters, using the filter on hand, place the edge of filter on the gap between sieve holder and filter. Lever the filter into the sieve holder and take out it, as shown above.

Diagram showing Step 3 of how to use the built-in grinder


STEP 3 - GRINDING COFFEE


Slide the portafilter with filter into the holder under the grinder chute. You may choose to set the grinding time or simply tilt the handle of the portafilter downwards to press the edge of the filter against the "grinder button" from below. The grinder continues to function as long as the grinder button is held down.


STEP 4 - FINISHING THE GRIND


Release the "grinder button" as soon as the filter is filled slightly full of coffee powder. Wait until no more coffee powder is flowing and then carefully pull the portafilter out of the holder.

STEP 4 - FINISHING THE GRIND


Release the "grinder button" as soon as the filter is filled slightly full of coffee powder. Wait until no more coffee powder is flowing and then carefully pull the portafilter out of the holder.

Diagram showing Step 4 of how to use the built-in grinder

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5. How do I TAMP COFFEE?


Diagram showing Step 1 of how to tamp coffee


STEP 1 - EVENLY DISTRIBUTE COFFEE POWDER


Distribute the coffee powder evenly on the filter. To do this, you can easily tap the portafilter onto the work surface and spread it out without pressure, for example with a teaspoon.


Diagram showing Step 2 of how to tamp coffee


STEP 2 - TAMP DOWN ON THE PORTAFILER


Place the portafilter on the edge of a worktop (see figure). Place the tamper straight on the coffee powder from above and press it down evenly.


Diagram showing Step 3 of how to tamp coffee


STEP 3 - CLEAR THE RIM OF ANY LOOSE POWDER


Carefully lift off the tamper. Wipe off any loose ground coffee powder from the edge of the filter.


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6. How TO LOCK IN THE PORTAFILTER TO THE BREW HEAD


Diagram showing how to place the portafilter in the brew head
Diagram showing how to lock the portafilter to the brew head


Align the portafilter lugs into the brew head slots and insert. Carefully twist the portafilter counter-clockwise until the handle aligns with the LOCK TIGHT marking on the brew head.


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Diagram showing how to place the portafilter in the brew head


Align the portafilter lugs into the brew head slots and insert. Carefully twist the portafilter counter-clockwise until the handle aligns with the LOCK TIGHT marking on the brew head.


Diagram showing how to lock the portafilter to the brew head


7. MAKING SINGLE & DOUBLE ESPRESSO 


Diagram showing Step 1 of how to make a single or double espresso


STEP 1


If desired, pre-heat the cups by placing them on the cup warmer for about 5-10 minutes.


Diagram showing Step 2 of how to make a single or double espresso


STEP 2


Place the cup under the brew head.

Diagram showing Step 3a of how to make a single espresso


STEP 3a - SINGLE ESPRESSO


The machine is preset to 1 CUP once you turn it on. 


Press the SIZE button and turn the DIAL to adjust the volume to “30~50ml”. 


Press the START/STOP button to initiate the coffee brewing process (preset to 40ml).


Diagram showing Step 3b of how to make a double espresso


STEP 3b - DOUBLE ESPRESSO


Press the CUPS button once.


Press the SIZE button and turn the DIAL to adjust the volume to “60~90ml”


Press the START/STOP button to initiate the coffee brewing process (preset to 80ml).

Diagram showing Step 4 of how to make a single or double espresso


STEP 4


The START/STOP button will show a solid "BLUE" indicator light during the duration of the process.


Diagram showing Step 5 of how to make a single or double espresso


STEP 5


When the brewing process is done, the "BLUE" indicator light will turn off.


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8. HOW TO FROTH MILK 


Diagram showing Step 1 of how to froth milk


STEP 1


Fill the stainless steel frothing pitcher 1/3 of the way with fresh, cold milk. Please use skimmed milk for best results.

STEP 2


Press the MENU button to set the program to STEAM, and wait until the STEAM icon stops flashing. You can set the time using the DIAL.

Diagram showing Step 2 of how to froth milk
Diagram showing Step 2 of how to froth milk


STEP 2


Press the MENU button to set the program to STEAM, and wait until the STEAM icon stops flashing. You can set the time using the DIAL.

Diagram showing Step 3 of how to froth milk


STEP 3


Move the steam wand away from the drip tray and hold the frothing pitcher at an angle so that the top of the steam wand sits just below the surface of the milk. Once you're ready, press the START/STOP button to start steaming. A countdown on the LCD screen will initiate once the process starts.

STEP 4


When the foam starts to increase in volume, immerse the steam wand deeper into the frothing cup. When the foam is at the desired level, push the START/STOP button to stop the process. Once steaming has completed, the "BLUE" indicator light on the START/STOP button will turn off and the countdown on the LCD screen will reset.


NOTE

  • Immerse the steam nozzle just below the surface so that air is introduced into the milk ( drawing phase ). Do not dip the steam nozzle into the centre of the pitcher, but to the side, so that a vortex is created.
  • When the volume of the milk has visibly increased, dip the steam nozzle a little deeper. The vortex should remain. Now the air bubbles are distributed more finely ( rolling phase ).

Diagram showing Step 4 of how to froth milk
Diagram showing Step 4 of how to froth milk


STEP 4


When the foam starts to increase in volume, immerse the steam wand deeper into the frothing cup. When the foam is at the desired level, push the START/STOP button to stop the process. Once steaming has completed, the "blue" indicator light on the START/STOP button will turn off and the countdown on the LCD screen will reset.


NOTE

  • Immerse the steam nozzle just below the surface so that air is introduced into the milk (drawing phase). Do not dip the steam nozzle into the centre of the pitcher, but to the side, so that a vortex is created.
  • When the volume of the milk has visibly increased, dip the steam nozzle a little deeper. The vortex should remain. Now the air bubbles are distributed more finely (rolling phase).

Diagram showing Step 5 of how to froth milk


STEP 5


Pour the steamed froth. Enjoy!


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9. HOW TO CUSTOMIZE PROGRAMS WITH THE DISPLAY FOR ALL FUNCTIONS


Coffee CUPS & VOLUMES

Diagram showing the display with the presets for a single espresso
Diagram showing how to customize a single espresso using the display


1 CUP - SINGLE ESPRESSO


  1. The machine is preset to 1 CUP once you turn it on.
  2. Turn the DIAL to set the grinding time.
  3. Press the SIZE button and turn the DIAL to set the desired amount of volume (ml). The preset is 40ml.
  4. Press START/STOP to start the brewing process

NOTE:

  • Grind time for 1 CUP ranges from 2 - 15 seconds
  • Size/Volume (ml) for 1 CUP ranges from 30 - 50ml

2 CUPS - DOUBLE ESPRESSO

  1. Press the CUPS buttons once.
  2. Turn the DIAL to set the grinding time.
  3. Press the SIZE button and turn the DIAL to set the desired amount of volume (ml). The preset is 80ml.
  4. Press START/STOP to start the brewing process


NOTE:

  • Grind time for 2 CUPS ranges from 2 - 20 seconds
  • Size/Volume (ml) for 2 CUPS ranges from 60 - 90ml
Diagram showing the display with the presets for a double espresso
Diagram showing how to customize a double espresso using the display
Diagram showing the display with the presets for a double espresso
Diagram showing how to customize a double espresso using the display


2 CUPS - DOUBLE ESPRESSO

  1. Press the CUPS buttons once.
  2. Turn the DIAL to set the grinding time.
  3. Press the SIZE button and turn the DIAL to set the desired amount of volume (ml). The preset is 80ml.
  4. Press START/STOP to start the brewing process


NOTE:

  • Grind time for 2 CUPS ranges from 2 - 20 seconds
  • Size/Volume (ml) for 2 CUPS ranges from 60 - 90ml

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HOT WATER


Diagram showing how to customize hot water using the display
  1. Press the MENU button twice.
  2. The HOT WATER icon will appear on the LCD screen. The drip time is preset to 60 seconds.
  3. Turn the DIAL to set the HOT WATER drip time as needed.
  4. Press the START/STOP button to start the process. A countdown on the LCD screen will initiate once the process starts. Hot Water will flow out of the steam wand.

NOTE:

  • Drip Time can range between 10 - 99 seconds

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STEAM


Diagram showing how to customize steam using the display
  1. Press the MENU button 3 times. The STEAM icon will appear on the LCD screen. Steaming time is preset to 30 seconds.
  2. The STEAM icon will flash for 10 seconds as it preheats.
  3. Turn the DIAL to set the steam time as needed.
  4. Press the START/STOP button to start the steaming process. A countdown on the LCD screen will initiate once the process starts.

NOTE:

  • Steaming time can range between 10 - 90 seconds

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GRINDING

Diagram showing how to customize the grind time using the display
  1. Press the MENU button 4 times. The GRIND icon will appear on the LCD screen.
  2. Turn the DIAL to set the Grinding Time as needed.
  3. Press the START/STOP button or tilt the portafilter handle down to press the "grinder button" under the grinder chute to start the process. A countdown on the LCD screen will initiate once the process starts.

NOTE:

  • Grinding time can range between 2 - 30 seconds

Diagram showing how to use the built-in grinder
  1. Press the MENU button 4 times. The GRIND icon will appear on the LCD screen.
  2. Turn the DIAL to set the Grinding Time as needed.
  3. Press the START/STOP button or tilt the portafilter handle down to press the "grinder button" under the grinder chute to start the process. A countdown on the LCD screen will initiate once the process starts.

NOTE:

  • Grinding time can range between 2 - 30 seconds
Diagram showing how to customize the grind time using the display
Diagram showing how to use the built-in grinder

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10. HOW DO I CLEAN AND MAINTAIN MY COFFEE MACHINE?


  1. Unplug your espresso machine from the power outlet and allow for it to completely cool off before cleaning.
  2. Clean the brew head, steam wand, portafilter and the filters after every use.
  3. Regularly run the cleaning program to clean the steam wand and the brew head.
  4. Wipe down the housing with a damp cloth. If necessary, use a little mild detergent to remove tougher stains.
  5. Thoroughly dry the machine and all accessories before assembling it again.
  6. Check the mains cable regularly for any damage.

IMPORTANT

  • Before cleaning, read the safety instructions in the Important Safeguards and Safety Instructions chapters on page 2 and page 14 respectively of the user manual.
  • Do not use any toxic or abrasive cleaning agents or scouring sponges to clean the machine. These can damage the surface.
  • Never immerse the machine in water.
  • Do not use the machine without a suitable container below the brew head and/or the steam wand.
  • The water tank, bean hopper and drip tray are not suitable for dishwasher. Only wash by hand.

QUICK CLEAN CYCLE


Diagram showing how to select and start the quick clean cycle
  1. Fill water into the water tank. Do not exceed the max marking.
  2. Press the CLEAN button within 3 seconds.
  3. Press the START/STOP button and the cleaning process will begin. The whole process will take up to 4 minutes.

DEEP CLEAN CYCLE


Diagram showing how to select and start the deep clean cycle
  1. Fill water into the water tank. Do not exceed the max marking.
  2. Press the CLEAN button for 3 seconds and the button light will star flashing.
  3. Press the START/STOP button and the cleaning process will begin. The whole process will take up to 7 minutes.


Cleaning the bean hopper

Diagram showing the parts of the bean hopper
  1. Always switch off and unplug the machine before cleaning.
  2. Remove the bean hopper from the machine.
  3. Clean the lid and hopper with water and mild detergent.
  4. Rinse thoroughly afterwards.
  5. Wipe the bean hopper with a dry cloth, then dry thoroughly.


Cleaning the conical burr grinder

Diagram showing Step 1 of how to clean the conical burr grinder


STEP 1


Unlock the burr grinder by rotating it clockwise. Carefully remove the top burr.


Diagram showing Step 2 of how to clean the conical burr grinder


STEP 2


Remove any debris and clean the top burr with the grinder brush.

Diagram showing Step 3 of how to clean the conical burr grinder


STEP 3


Remove any debris and clean the lower burr with the grinder brush. You may use a stick to pry out any stuck debris in between the grinder blades.


Diagram showing Step 4 of how to clean the conical burr grinder


STEP 4


Declog and remove any stuck debris in the grinder chute using the other end of your grinder brush.



Cleaning & Unblocking the Steam Wand


Diagram showing how to clean and unblock the steam wand
  1. Use the steam wand cleaning pin located inside the drip tray slot. Use it to poke the small hole at the bottom of the steam nozzle to remove blockages.
  2. Hold a container under the steam wand and run HOT WATER for 30 seconds to rinse out the dissolved residues.


Cleaning The Portafilter and Filter BAskets


  1. Use the portafilter cleaning brush to remove coffee powder or any debris remaining on the portafilter and filters.
  2. In case of clogging, you may use the other end of the steam wand cleaning pin to remove debris on the filter holes.
Diagram showing how to clean and unblock the portafilter and portafilter baskets
Diagram showing how to clean and unblock the portafilter and portafilter baskets
  1. Use the portafilter cleaning brush to remove coffee powder or any debris remaining on the portafilter and filters.
  2. In case of clogging, you may use the other end of the steam wand cleaning pin to remove debris on the filter holes.


DESCALING


The first indications that descaling is required is when there’s a large amount of steam being produced and slower brewing of the espresso.


Limescale deposits have an adverse effect not only on the quality of the espresso and the water, but they also cause power losses and shorten the lifespan of the machine. The thicker a limescale layer is, the more difficult it is to remove.


We therefore recommend regularly removing limescale deposits with a descaling agent in accordance with the water quality in your area and how often the machine is used (approx. every 2 – 6 weeks).


STORAGE


Disconnect the machine from the mains power when it's not going to be used for a prolonged period. Clean the machine again if necessary and let it dry completely.


Store the machine and all accessories in a dry, clean, frost-free place that is protected from direct sunlight and cannot be accessed by children or animals. Use the machine cover to prevent dust build-up.


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11. What do the error codes mean?


E0: Thermistor short circuit


E1: On/Off button defect


E2: Meu button defect


E3: Clean button defect


E4: Size button defect


E5: Cups button defect


E6: Start/Stop button defect


E7: Pre-heat fuction defect

Diagram showing how an error code is displayed
Diagram showing how an error code is displayed


E0: Thermistor short circuit


E1: On/Off button defect


E2: Meu button defect


E3: Clean button defect


E4: Size button defect


E5: Cups button defect


E6: Start/Stop button defect


E7: Pre-heat fuction defect