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Warranty, Guarantee & Product Registration

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30-Day Satisfaction Guarantee

We are proud of the integrity and the overall experience provided by our products at EspressoWorks. If for any reason you are not satisfied with your product and decide to return it, you may do so within 30 days of purchase – no questions asked! Just get in touch via our contact us page and we will be glad to help you out.

 

Who Can Seek Warranty

This warranty is extended by EspressoWorks™ to the owner of this machine for personal household use only. This warranty does not apply to products used for commercial, rental or re-sale purposes.

What Is Covered

EspressoWorks™ warrants to the owner that if this machine fails within 1 year from the date of purchase on the purchase receipt due to a defect in material or workmanship, EspressoWorks™ will repair or replace the failed machine or part of the machine. Shipping and handling charges may apply. Please retain the original purchase receipt for the duration of the warranty period. EspressoWorks™ reserves the right to refuse a warranty repair if proof of purchase cannot be provided. In the event of a warranty claim, please return the product with the original purchase receipt.

What Is Not Covered

This warranty does not apply to machines that have been used commercially or in non-household applications. This warranty does not cover cosmetic changes that do not affect performance, such as discoloration or the effects of the use of abrasives or cleaners or food build-up. This warranty is only valid if the machine is used and maintained per the instructions, warnings, and safeguards contained in the owner’s manual. The warranty does not apply in the event of failure to observe the operating or assembly instructions.


EspressoWorks™ will not be responsible for the cost of any unauthorized warranty repairs.


NO EMPLOYEE OR REPRESENTATIVE OF ESPRESSOWORKS™ IS AUTHORIZED TO MAKE ANY ADDITIONAL WARRANTY OR ANY MODIFICATION TO THIS WARRANTY WHICH MAY BE BINDING UPON ESPRESSOWORKS™. ACCORDINGLY, PURCHASER SHOULD NOT RELY UPON ANY ADDITIONAL STATEMENTS MADE BY ANY EMPLOYEE OR REPRESENTATIVE OF ESPRESSOWORKST™. IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL ESPRESSOWORKS™ BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.


Some states do not allow limits on warranties. In such states, the above limitations may not apply to you. Outside the U.S.A. and Canada, other warranties may apply.